- customer service
- N-UNCOUNTCustomer service refers to the way that companies behave towards their customers, for example how well they treat them. [BUSINESS]
...a mail-order business with a strong reputation for customer service...
The firm has an excellent customer service department.
English dictionary. 2008.
См. также в других словарях:
Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002), “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… … Wikipedia
customer service — ➔ service1 * * * customer service UK US noun (also customer care) COMMERCE ► [U] the way that an organization deals with customers before, during, and after a sale, and the activities involved in dealing with customers: »customer service… … Financial and business terms
customer service — /ˈkastomer ˈservis, ingl. ˌkʌstəməˈs0ːvɪs/ [loc. ingl., propr. «servizio (service) per il cliente (customer)»] loc. sost. m. inv. servizio clienti, assistenza clienti … Sinonimi e Contrari. Terza edizione
Customer Service — The process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of an in… … Investment dictionary
Customer Service — Unter Kundendienst oder Kundenservice versteht man zum einen eine organisatorische Einheit in einem Unternehmen, zum anderen die Leistung dieser Abteilung oder des ganzen Unternehmens. Im Handel werden unter Kundendienst Zusatzleistungen… … Deutsch Wikipedia
customer service — noun Customer service is used before these nouns: ↑hotline, ↑representative … Collocations dictionary
customer service — The services an organization offers to its customers, especially of industrial goods and expensive consumer goods, such as computers or cars. Customer services cover a wide variety of forms, including after sales servicing, such as a repair and… … Big dictionary of business and management
customer service — /ˌkʌstəmə sɜ:vɪs/ noun a service given to customers once they have made their decision to buy, including delivery, after sales service, installation, training, etc … Marketing dictionary in english
customer service — noun a) The act of providing services to customers before, during and after a purchase. b) A department that provides services to past customers … Wiktionary
Customer service training — refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Contents 1 Audience 2 Content 3 Methodology 4 … Wikipedia